Direct the driver (the rational side of change management to contract automation)
Contract automation change management. Do you think that rationally, the benefits of contract automation are clear? Do you think that some of your team members may resist using it? Do you fear the tremendous effort contract automation may require? You may be wrong in your presumptions, or you may be preoccupied by the wrong concerns.
The rational side of implementing a legal tech innovation requires attention as much as your lawyers’ emotional side. Why? What looks like resistance is often a lack of clarity: give crystal-clear directions.
Three aspects:
- Find the bright spots (avoid focusing on problems).
- Script the critical moves (clarity resolves resistance).
- Point to the destination (talk about it – set high-level priorities).
