If leadership is lacking or management conveys ‘mixed messages’, the process of getting team members to change their way of working by adopting technology is destined to fail.
Leadership is a rational concept
Individuals who lack direction or fail to focus on a clear and appealing goal will either go their own way or stick to the status quo. In the face of persistent uncertainty or lack of clarity, resistance is likely to grow.
It may seem peculiar, but resistance to change is usually not due to ‘some people resisting change,’ but rather a result of insufficient clarity. This is why a lack of leadership predominantly occurs in the rational dimension of change management.
Leadership is also an emotional thing
If a lack of vision persists or if mixed messages are not aligned or clarified, it can drain the energy of a team. Needless to say, this significantly impacts all aspects of the emotional dimension of change management:
- Personal engagement is absent.
- Team members feel overwhelmed as every novelty appears significant, and there is typically no time for major changes. For effective implementation, changes should be introduced gradually in small steps.
- The mindset within the team is influenced by individual cultures, often leading to a fixed mindset rather than a growth mindset.
Leadership must shape the path
Among the three dimensions of successful change management, the third prerequisite for successful adoption of change lies in establishing the appropriate context and environment.
With a lack of leadership, it becomes challenging to establish ingrained habits within an organisation and to leverage individual successes within the team to inspire others.
Three dimensions: pillars of success
Weagree has embraced a framework for successful adoption of legal technology. This framework rests on three pillars that determine success.
By subdividing the framework into nine parameters, it becomes possible to analyse areas for improvement within an organisation, structure a course of action, and identify specific actions that may prove useful.
For more information about the framework, the three dimensions, the nine parameters that constitute those dimensions, as well as approximately 80 examples here.
